Date of Visit
4 August 2011
The needs apply to:
Wheelchair user with carer
Particular Needs Satisfaction Rating
| Alarmed fire doors and one exit in/out | Fully Satisfied |
| Disabled/Parent & Child parking bays with transfer areas | Partially Satisfied |
| Doors and aisles wider than 70cm (28in) | Fully Satisfied |
| 
Doors and aisles wider than 80cm (32in) | Fully Satisfied |
| Doors and aisles wider than 90cm (36in) | Fully Satisfied |
| Doors and aisles wider than 100cm (40in) | Fully Satisfied |
| Enough disabled parking near entrance to ensure at least one vacant space | Partially Satisfied |
| Flat walking surfaces | Fully Satisfied |
| Level or ramped access into and throughout the building | Partially Satisfied |
| No threshold strips under doors | Fully Satisfied |
| Dropped kerbs | Fully Satisfied |
| Room to use a hoist at rear of vehicle | Fully Satisfied |
| Low level counters | Not Satisfied |
| Under table clearance over 60cm (24in) | Fully Satisfied |
| Under table clearance over 70cm (28in) | Fully Satisfied |
| High counters to avoid the need to bend down | Fully Satisfied |
| Staff helping to carry trays in restaurants and cafes | Partially Satisfied |
Additional Comments
This site is next to the shopping area off Wessington Way across the road from Staples. There are signs all over the car park warning against non permit users parking. A parking permit is available from the hotel and restaurant receptions. Not good if travelling alone in a wheelchair.
Our meal, in Southern States or New Orleans style, was of very good quality; through service was slow due to a shortage of staff. This could have been due to customers being put off by the car park signs or the fact that we visited on Ship Yard fortnight when many locals would have been away on holiday. The ambiance, and the Soul Jazz music being played was quite authentic of New Orleans and brought back sweet memories of that lovely city. Prices are a bit high for pub grub, but so was the quality of the meal.
Toilet facilities were found to be Radar locked. Since we had left our key in the car we did not check the toilet facilities but would expect, as in all radar toilets to have found space limiting but otherwise OK.
