Date of Visit
10 July 2011
The needs apply to:
Myself, a manual wheelchair user with good upper body strength
Particular Needs Satisfaction Rating
| Disabled/Parent & Child parking bays with transfer areas | Fully Satisfied |
| Doors and aisles wider than 70cm (28in) | Fully Satisfied |
| External signage and doorbell to attract attention | Not Satisfied |
| Level or ramped access into and throughout the building | Fully Satisfied |
| No threshold strips under doors | Fully Satisfied |
| Dropped kerbs | Fully Satisfied |
| Drier or towels adjacent to wash basin | Fully Satisfied |
| Outward opening door in toilet cubicle | Partially Satisfied |
| Space to turn wheelchair around in toilet cubicle | Partially Satisfied |
| Wheelchair accessible toilet facilities | Fully Satisfied |
| Under table clearance over 70cm (28in) | Fully Satisfied |
Additional Comments
Disabled parking bays in public car park behind the restaurant. Path from car park to restaurant is a little uneven in places.
While accessible toilet was potentially perfect for me, I was disappointed that when I wanted to use it, I had to ask a member of staff to clear items behind the door to enable it to be fully opened and also to remove a free standing baby change table, which occupied most of the toilet. Although it didn’t affect me, the transfer area was full of child high chairs.
I would like the staff, when they see a wheelchair user entering the restaurant, to be more vigilant in ensuring the toilet facilities can be used without the hassle I had.
