Date of Visit
27 March 2011
The needs apply to:
Me, manual wheelchair user with limited ability to walk and some upper limb problems
Particular Needs Satisfaction Rating
| Automatic doors | Not Satisfied |
| Clear signage indicating uneven surfaces | Not Satisfied |
| Disabled/Parent & Child parking bays with transfer areas | Fully Satisfied |
| Doors and aisles wider than 70cm (28in) | Fully Satisfied |
| ‚Doors and aisles wider than 80cm (32in) | Partially Satisfied |
| Doors and aisles wider than 90cm (36in) | Partially Satisfied |
| Enough disabled parking near entrance to ensure at least one vacant space | Fully Satisfied |
| Flat walking surfaces | Partially Satisfied |
| Level or ramped access into and throughout the building | Partially Satisfied |
| No threshold strips under doors | Partially Satisfied |
| Rails on both sides of staircase | Fully Satisfied |
| Dropped kerbs | Partially Satisfied |
| Room to use a hoist at rear of vehicle | Fully Satisfied |
| Drier or towels adjacent to wash basin | Fully Satisfied |
| Driers that don’t switch on automatically when you are close | Fully Satisfied |
| Mirror in toilet in view of toilet seat | Fully Satisfied |
| Outward opening door in toilet cubicle | Fully Satisfied |
| Space to turn wheelchair around in toilet cubicle | Fully Satisfied |
| Toilet facilities | Fully Satisfied |
| Toilet facilities with grab rails | Partially Satisfied |
| Wheelchair accessible toilet facilities | Fully Satisfied |
| Good lighting in toilets | Fully Satisfied |
| Lift providing access to upper/lower floors | Not Satisfied |
| Stairlift between floors of building | Not Satisfied |
| Low level counters | Partially Satisfied |
Additional Comments
Converted from stables, it is like an internal old fashioned shopping street, with tiny shops with big windows, so I could see almost eveything even though some shops I couldn’t access (furniture in the way) and others had very steep, very short ramps to help with 4inch steps which I needed help with. Bum-shuffled up the stairs to art section and coffee shop.
Centre a moderate distance from car park.
Very enjoyable and I spent several hours there. Accessible – with assistance required. and please drive carefully as there are antiques everywhere! – although most areas had adequate wheelchair clearance.

