Date of Visit
3 March 2011
The needs apply to:
Me as a mobility scooter user who cannot manage stairs
Particular Needs Satisfaction Rating
| Alarmed fire doors and one exit in/out | Fully Satisfied |
| Automatic doors | Fully Satisfied |
| Disabled/Parent & Child parking bays with transfer areas | Fully Satisfied |
| Doors and aisles wider than 70cm (28in) | Fully Satisfied |
| Doors and aisles wider than 80cm (32in) | Fully Satisfied |
| Doors and aisles wider than 90cm (36in) | Partially Satisfied |
| Enough disabled parking near entrance to ensure at least one vacant space | Fully Satisfied |
| External signage and doorbell to attract attention | Fully Satisfied |
| Flat walking surfaces | Fully Satisfied |
| Level or ramped access into and throughout the building | Fully Satisfied |
| Rails on both sides of staircase | Fully Satisfied |
| Dropped kerbs | Partially Satisfied |
| Location within 50 metres walking distance of public transport facilities | Fully Satisfied |
| Room to use a hoist at rear of vehicle | Fully Satisfied |
| Drier or towels adjacent to wash basin | Fully Satisfied |
| Driers that don’t switch on automatically when you are close | Fully Satisfied |
| Mirror in toilet in view of toilet seat | Fully Satisfied |
| Non-perfumed soap | Not Satisfied |
| Space for assistant in toilet cubicle | Fully Satisfied |
| Space to turn wheelchair around in toilet cubicle | Fully Satisfied |
| Toilet facilities | Fully Satisfied |
| Toilet facilities with grab rails | Fully Satisfied |
| Useable transfer area in toilet wider than 70cm (28in) | Fully Satisfied |
| Wheelchair accessible toilet facilities | Fully Satisfied |
| Good lighting in toilets | Fully Satisfied |
| Toilet seat not black | Fully Satisfied |
| Shower facilities | Fully Satisfied |
| Toilet with room for pram/pushchair | Fully Satisfied |
| Lift providing access to upper/lower floors | Fully Satisfied |
| Lift wider than 110cm (44in) providing access to upper/lower floors | Fully Satisfied |
| Space for wheelchair to turn round in lift to exit in forward direction | Fully Satisfied |
| Low level counters | Partially Satisfied |
| Under table clearance over 60cm (24in) | Fully Satisfied |
| High counters to avoid the need to bend down | Fully Satisfied |
| Accessible wet room | Fully Satisfied |
| Ceiling hoist | Not Satisfied |
| Level access to en-suite shower/bathroom in accommodation bedroom | Fully Satisfied |
| Level shower access in Hotel bedroom | Fully Satisfied |
| Profiling bed back rest to go up and down | Not Satisfied |
| Profiling bed to go up and down | Not Satisfied |
| Shower seat in accommodation bathroom | Fully Satisfied |
| Fridge for medication storage | Fully Satisfied |
| Power outlets for a CPAP machine | Fully Satisfied |
| Staff helping to carry trays in restaurants and cafes | Fully Satisfied |
Additional Comments
I found all of the staff extremely helpful. Very friendly on telephone when booking and making arrangements to cater for my individual needs.
