Date of Visit
29 January 2011
The needs apply to:
Myself, a manual wheelchair user with good upper body strength
Particular Needs Satisfaction Rating
| Disabled/Parent & Child parking bays with transfer areas | Not Satisfied |
| Doors and aisles wider than 70cm (28in) | Fully Satisfied |
| Enough disabled parking near entrance to ensure at least one vacant space | Not Satisfied |
| Level or ramped access into and throughout the building | Fully Satisfied |
| Drier or towels adjacent to wash basin | Fully Satisfied |
| Outward opening door in toilet cubicle | Fully Satisfied |
| Space to turn wheelchair around in toilet cubicle | Fully Satisfied |
| Wheelchair accessible toilet facilities | Fully Satisfied |
| Lift providing access to upper/lower floors | Fully Satisfied |
| Lift wider than 110cm (44in) providing access to upper/lower floors | Fully Satisfied |
| Low level counters | Fully Satisfied |
| Under table clearance over 70cm (28in) | Fully Satisfied |
Additional Comments
Good Full English Breakfast in spacious restaurant in the basement of Collectables store.
Excellent demonstration of customer service by staff who cut up food for a man in a wheelchair on the next table.
Being in a city centre shopping location, nearest parking facilities are in streets and off-street car parks within 400 metres of Collectables store.
